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Privacy Policy

Dean & Deluca NYC Privacy Policy

This Privacy Policy explains how deandelucanyc.com collects, uses, discloses, and protects your information when you visit our website or use our services. By accessing the site, you agree to this Policy.

1) Information We Collect

Information you provide

  • Account & checkout details (name, email, address, payment method handled by processors).
  • Catering & events (contact, company, guest count, preferences).
  • Support & inquiries (messages, attachments, returns/exchanges).
  • Marketing preferences (email or SMS opt-ins).

Information collected automatically

  • Device & usage data (IP, browser, pages visited, time on site).
  • Cookies & pixels to remember cart and measure performance.
We do not store full credit card numbers; payments are handled by PCI-compliant providers.
2) How We Use Information
  • Fulfill orders and deliver products or catering services.
  • Provide support and communicate with you.
  • Improve our website and customer experience.
  • Send marketing updates (when you opt in).
  • Comply with laws and prevent fraud.
4) Cookies & Similar Technologies

We use cookies to operate and improve our site:

  • Essential: authentication, cart, security.
  • Analytics: traffic and performance measurement.
  • Functional: remember preferences.

You can control cookies via browser settings or our Cookie Settings.

5) How We Share Information
  • Service providers (e.g., payment, delivery, IT, marketing) bound by contract.
  • Business transfers as part of a merger or sale.
  • Legal requirements and fraud prevention.
6) Your Privacy Rights
  • Access and receive a copy of your data.
  • Request correction or deletion.
  • Withdraw consent to marketing emails.
  • Opt out of non-essential cookies.
7) Data Security

We use technical and organizational measures such as encryption in transit, restricted access, and monitoring. No system is completely secure; protect your credentials carefully.

8) Data Retention

We retain information only as long as needed to fulfill the purposes outlined here and comply with legal requirements. Data is securely deleted when no longer necessary.

9) Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect their personal data and delete any that is reported to us.

10) International Data Transfers

Your data may be processed outside your country. We use appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border transfers.

11) Changes to This Policy

We may update this Policy periodically and will post the latest version here with its effective date. Significant changes will be communicated by notice on our website.

12) Contact Us
MailingDean & Deluca NYC — Privacy, 560 Broadway, New York, NY 10012, USA