Dean & Deluca NYC Privacy Policy
This Privacy Policy explains how deandelucanyc.com collects, uses, discloses, and protects your information when you visit our website or use our services. By accessing the site, you agree to this Policy.
1) Information We Collect
Information you provide
- Account & checkout details (name, email, address, payment method handled by processors).
- Catering & events (contact, company, guest count, preferences).
- Support & inquiries (messages, attachments, returns/exchanges).
- Marketing preferences (email or SMS opt-ins).
Information collected automatically
- Device & usage data (IP, browser, pages visited, time on site).
- Cookies & pixels to remember cart and measure performance.
2) How We Use Information
- Fulfill orders and deliver products or catering services.
- Provide support and communicate with you.
- Improve our website and customer experience.
- Send marketing updates (when you opt in).
- Comply with laws and prevent fraud.
3) Legal Bases (GDPR/UK GDPR)
- Contract: to provide requested services.
- Legitimate interests: security, analytics, customer support.
- Consent: for marketing and cookies where required.
- Legal obligation: tax and regulatory compliance.
5) How We Share Information
- Service providers (e.g., payment, delivery, IT, marketing) bound by contract.
- Business transfers as part of a merger or sale.
- Legal requirements and fraud prevention.
6) Your Privacy Rights
- Access and receive a copy of your data.
- Request correction or deletion.
- Withdraw consent to marketing emails.
- Opt out of non-essential cookies.
7) Data Security
We use technical and organizational measures such as encryption in transit, restricted access, and monitoring. No system is completely secure; protect your credentials carefully.
8) Data Retention
We retain information only as long as needed to fulfill the purposes outlined here and comply with legal requirements. Data is securely deleted when no longer necessary.
9) Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect their personal data and delete any that is reported to us.
10) International Data Transfers
Your data may be processed outside your country. We use appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border transfers.
11) Changes to This Policy
We may update this Policy periodically and will post the latest version here with its effective date. Significant changes will be communicated by notice on our website.