Customer Care
At Dean & DeLuca we want to share with you our passion for food of incomparable quality and taste. For over 40 years we have made it our mission to search the globe for the finest, most extraordinary foods and kitchenware. Our goal has been to offer products that meet your - and our - uncompromising standards. We believe that fine food should be enjoyed in its most authentic and original manner. Our commitment to you is to continue this quest for excellence.
HELPFUL LINKSLocate a Store
Shipping & Returns
Request a Catalog
Check Gift Card Status & Balance
Corporate Gifting FAQ
Employment Opportunities
The Dean & DeLuca Story
Dean & DeLuca Privacy Policy
BLACK FRIDAY OFFER TERMS & CONDITIONS
Disclaimer: 20% off offer is only available on orders subtotaling $100 or more and placed online at deandeluca.com
To speak to one of our personal concierge members, please call 1-800-221-7714
Email: Customer Care
Live Chat
Hours
Monday - Friday 8 a.m. - 7 p.m. (C.S.T.)
Saturday & Sunday Closed
Mailing Address
Dean & DeLuca
2526 E 36 Circle North
Wichita, Kansas 67219
Our personal concierge team is available to help you with:
COMPLIMENTARY SHIPPING DISLAIMER
Offer valid on deandeluca.com only or by calling Customer Care. Offer expires on DECEMBER 15, 2017 at 9:00AM, EST. Promotional offers apply to orders that meet applicable sale amounts in merchandise before normal taxes and shipping/handling rates. Shipping offer can be applied to ONE shipping address, not multiple shipping addresses. Offer cannot be combined with any other offer, or applied to previous orders. Orders for Gift Cards, Monthly Clubs, Corporate Gifting, Hospitality, Wholesale, Monthly Clubs are not eligible for this promotion. Disclaimer: Free Shipping offer on orders of $150 or more per shipping address is only available on orders placed online or through our call center at 1-800-221-7714 and is not available on orders placed directly at any of our retail market or café locations. This promotion may be canceled at any time without prior notice. MEMBER SERVICES
In order to set up an account with Dean & DeLuca, you must first complete the registration form. During registration, you are required to give your contact information (such as name and e-mail address). This information may be used to contact you about the services on our site for which you have expressed interest, such as Web page personalization, order history and status.
CATALOGUE MAILING LISTIf you wish to subscribe to our catalog mailing list, we ask for contact information such as name and street address. We occasionally make our list of customer names and street addresses available to carefully screened companies and organizations whose product and activities might be of interest to you.To be removed from the list of persons whose information is shared with third parties, please send an e-mail to optout@deandeluca.com or call 800.221.7714. You may also write to:
Dean & DeLuca
Attn: Customer Care
2526 E. 36th Street Circle North
Wichita, KS 67219
You may continue to receive communications from those companies we shared your information with prior to your notification to us. Please note that because some mailings are prepared far in advance, allow up to 90 days for your request to be effective. We also honor all opt-out requests from DMAChoice.org.
EMAIL LISTIf you wish to receive e-mail notifications from us about products, services and promotions, we ask for contact information such as name and e-mail address. To be removed from our e-mail list, please click opt-out or send an e-mail to customercare@deandeluca.com or call 800.221.7714. You may also write to:
Dean & DeLuca
Attn: Email Opt-Out
2402 E. 37th Street North
Wichita, KS 67219